In public service environments, ensuring that every employee — regardless of physical ability — can access digital tools is both a legal requirement and a moral obligation. The CAPPS HHSC platform is designed with accessibility in mind, offering features that promote equal access and usability for everyone on the team.
Here’s how the system helps remove digital barriers and foster inclusion in the workplace.
1. WCAG-Compliant Interface
The CAPPS HHSC portal follows Web Content Accessibility Guidelines (WCAG), ensuring that all visual elements are screen reader–friendly, keyboard-navigable, and optimized for users with visual or motor impairments.
2. Adjustable Display Settings
Users can customize contrast, font size, and screen layout directly in the browser or through built-in system tools — making the portal easier to read and navigate.
3. Compatibility with Assistive Technologies
The platform works seamlessly with common assistive technologies like screen readers, voice recognition software, and alternative input devices — ensuring a smooth experience for users with disabilities.
4. Clear Language and Structured Content
Forms, training modules, and navigation items are written in plain, accessible language and structured with logical headings, reducing cognitive load and improving comprehension.
5. Support Channels for Accessibility Needs
If users encounter accessibility barriers, support teams are available to assist and escalate feedback to ensure continuous improvement of the platform’s inclusive design.
By focusing on accessibility, CAPPS HHSC ensures that every employee — regardless of ability — can perform their work with independence, confidence, and dignity.